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24 MAY 2015
Category: Online Dispute Resolution Author: Petros Zourdoumis Comments: 0

Solutions in consumer disputes: better proposed or imposed?

By Petros Zourdoumis, Economist, Mediator, ODReurope

The European Commission is making an effort to promote alternative dispute resolution for consumer disputes and the relevant European legislation is coming into force in the member states through the implementation of Directive 2013/11/EU and the adoption of Regulation (EU) 524/2013.

The essence of this legislative initiative is to ensure access to simple, efficient, fast and low-cost ways of resolving domestic and cross-border disputes which arise from sales or service contracts between consumers and traders. Equally critical goals are ...

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15 MAR 2015
Category: Mediation Author: Petros Zourdoumis Comments: 0

Minnesota Considers Moving Divorce out of Court

Source/Author/Copyright: Dan Simon

“In our culture, court means contest – it means a fight. . . we’ve culturally viewed divorce as a battle” says Bill Doherty. Doherty is a longtime marriage and family therapist and the former head of the University of Minnesota’s Graduate Marriage and Family Therapy Program. Last week, he introduced... 

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22 FEB 2015
Category: Negotiations Author: Petros Zourdoumis Comments: 0

The Secrets To Handling Passive-Aggressive People

Dealing with people who exhibit passive-aggressive behavior is easily one of the most challenging aspects of our social lives. Here's what you need to know about this annoying personality quirk and how you can handle people who ...

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21 FEB 2015
Category: Online Dispute Resolution Author: Petros Zourdoumis Comments: 0

Online courts modelled on eBay to settle legal disputes

Judges would rule on cases involving up to £25,000 without the need for courts to be booked or for the parties involved to appear in person to give evidence. Thousands of legal disputes would be settled online each year under plans for an eBay-inspired revolution in the civil justice system. Judges would rule on cases involving up to...

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15 FEB 2015
Category: Online Dispute Resolution Author: Petros Zourdoumis Comments: 0

Application of Due Process to Consumer Online Dispute Resolution

Recent years have witnessed the increasing privatization of enforcement institutions in several areas of European law, including consumer law. With the changes to the EU consumer protection law brought by the Regulation on Consumer Online Dispute Resolution (ODR Regulation) and the Directive on Consumer Alternative Dispute Resolution (ADR Directive), both adopted in 2013, the EU will be the first one to create an...

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