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ODReurope will frequently publish useful tips written by mediators and negotiators in the form of practical and smart advice in the field of alternative dispute resolution. They are texts that codify in a simple and easy to use manner knowledge and experience of thousand of colleagues all over the world and will be yours to download for personal use, respecting intellectual property rights at all times.
In any negotiation during building disputes, large sums of money can be won or lost depending on the skill of the negotiators involved.
So what makes for good negotiation? Here are a few tips:...
1. Remember, sometimes the rude person is you.
Maybe not today, but there’ve been times when you were rude. And you’re not a bad person. So next time somebody’s rude to you, remember that they’re human just like you, and ...