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By Petros Zourdoumis, Economist, Mediator, ODReurope
The European Commission is making an effort to promote alternative dispute resolution for consumer disputes and the relevant European legislation is coming into force in the member states through the implementation of Directive 2013/11/EU and the adoption of Regulation (EU) 524/2013.
The essence of this legislative initiative is to ensure access to simple, efficient, fast and low-cost ways of resolving domestic and cross-border disputes which arise from sales or service contracts between consumers and traders. Equally critical goals are ...
Source/Author/Copyright: Dan Simon http://www.transformativemediation.org
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