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20 JAN 2017
Category: Consumer disputes Author: Petros Zourdoumis Comments: 1

Solutions in consumer disputes: better proposed or imposed?

The European Commission is making an effort to promote alternative dispute resolution for consumer disputes and the relevant European legislation is coming into force in the member states through the implementation of Directive 2013/11/EU and the adoption of Regulation (EU) 524/2013 on consumer ODR. The essence of this legislative initiative is to ensure ...

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20 JAN 2017
Category: Online Dispute Resolution Author: Petros Zourdoumis Comments: 0

The UN General Assembly adopts Resolution on ODR

On December 16th, the UN General Assembly adopted a Resolution regarding the Technical Notes generated by UNCITRAL’s ODR Working Group. The Resolution reads, in part: “The General Assembly: 1. Expresses its appreciation to the United Nations Commission on International Trade Law for preparing and adopting the Technical Notes on Online Dispute Resolution as annexed to the report of the...

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20 JAN 2017
Category: Online Dispute Resolution Author: Petros Zourdoumis Comments: 0

The Geneva Internet Dispute Resolution Policies

The Geneva Internet Dispute Resolution Policies 1.0 (GIDRP 1.0) project has emerged as a result of an international conference that took place at the University of Geneva on 17 – 18 June 2015 at which leading experts presented and discussed selected facets of the numerous legal challenges surrounding Internet-related disputes.

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20 JAN 2017
Category: Online Dispute Resolution Author: Petros Zourdoumis Comments: 1

Judicial Joint Technology Committee releases new report on ODR

Since its inception approximately 20 years ago, Online Dispute Resolution (ODR) has been associated primarily with e-commerce. However, it is increasingly being used in innovative applications unique to the judiciary. ODR is a new concept for courts but has become central to the discussion of the future of courts. Some courts have successfully piloted ODR for landlord-tenant, small claims, and...

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20 JAN 2017
Category: Online Dispute Resolution Author: Petros Zourdoumis Comments: 1

No Sheriff in Town: Governance for the ODR Field

Online Dispute Resolution (ODR), the practice of resolving disputes via the Internet or digital applications, has been developing since the mid-1990s. As the field has grown and gained traction, it has increasingly received attention from professional associations and industry leaders in the world of alternative dispute resolution (ADR) More recently, it has begun to receive recognition from sources outside of this field – in both the public and private sectors. As the field develops and…

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